Warranty |
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| 1. | Three (3) year warranty for HGE products. |
| 2. | Six (6) months warranty for pump repairs (parts and labour). |
| 3. | One (1) year warranty from date of purchase for all non-HGE part(s). |
4. |
This warranty does not extend to any labour cost of removal or re-installation for all parts. |
| 5. | This Warranty does not apply to the damage caused by the electrolysis process especially for the Aluminum products or extend to the products used in racing or high performance,or non-marine applications, or any engine alterations. |
| 6. | Warranty shall not apply if the product has been misused, abused, altered, neglected, or improperly installed, or damaged by ice expansion. |
| 7. | H&H reserves the right to improve its products through changes in design or materials without obligation to incorporate such changes in products of prior manufacture, and to make changes at any time in design, materials, or parts of products without obligation or liability to owners of products of prior manufacture. |
Return Policy |
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| 1. | Return part(s) must be in original condition and packaging and in resalable condition within 30 business days of date of delivery. |
| 2. | Return part(s) after 30 business days is subject to the discretion of H&H Marine Engine Service, Ltd. (H&H). |
| 3. | For defective items only, H&H will pay for shipping on the replacement or exchange going back to the Buyer. |
| 4. | Return part(s) subject to a 25% restocking fee, except for return defective part(s). |
| 5. | Buyer is responsible for all insurance and shipping charges on returned item(s). |
| 6. | Credit card refunds subject to a 3.5% bank service charge. |
| 7. | No returns for all electrical and special order part(s). |
| 8. | The Returns/Exchanges Form must be completed and returned via: |
a. Mailed along with the return package, |
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| 9. | Returns may take 2-4 weeks to process. Allow at least one (1) billing cycle on your credit card before contacting our Accounts Dept. |